Refund policy

Returns, Exchanges, and Cancellations

Welcome to Tamr Boutique!

We appreciate your choice to shop with us for high-quality dates. Our policies are designed to ensure a clear and satisfactory shopping experience. Please review the following terms regarding returns, exchanges, and cancellations.

Return and Refund Policy

Due to the perishable nature of our products, Tamr Boutique does not accept returns or offer refunds. We take great care to ensure the highest quality of our dates, but if you have any concerns or are not entirely satisfied with your purchase, we encourage you to contact our Customer Care Team. We're here to help resolve any issues and ensure your satisfaction.

Email: mg@tamrboutique.com

Exchange Policy (If Applicable)

  • Eligibility: We offer exchanges for defective or damaged products.
  • Time Frame: Please report any issues within 24 hours of receiving your order.
  • Process: To initiate an exchange, email us at mg@tamrboutique.com with a photo of the product, a description of the issue, and a copy of your receipt.
  • Evaluation: Our team will review your exchange request and notify you of the approval or rejection of your exchange.
  • Additional Information: Exchanges are subject to our hygiene standards and quality control measures.

Exceptional Returns

In rare cases, if our team approves a return due to extraordinary circumstances (e.g., wrong product shipped), the return process will be guided by our inspection team's approval. This is an exception and does not imply a change in our general no-return policy.

Cancellation Policy

  • Time Frame: Orders can be cancelled within 3 hours of purchase.
  • Post 3 Hours: After this period, orders are processed for delivery and cannot be cancelled.
  • Process: To cancel an order, please contact our Customer Care Team promptly.

Customer Care Contact

For any queries, concerns, or assistance with your order, please reach out to us:

Email: mg@tamrboutique.com

Note: Our policies are in line with local laws and e-commerce regulations in the UAE. We reserve the right to update our policies periodically to reflect changes in our operations or legal requirements. Updates will be communicated through our website.

Thank you for choosing Tamr Boutique, your trusted source for premium dates in the UAE.